Module 1: Intake and authorization

Module 1 of the Radiation Oncology RCM Masterclass covers intake and authorization: matching coverage, site, provider, and approval before an account is financially cleared.

This radiation oncology prior authorization training shows administrative and billing staff how to connect the right record to each stage of care, build an authorization request the reviewer can follow, and keep the approval in step with the treatment course when it changes.

Title slide for Module 1: Intake and authorization of the Radiation Oncology RCM Masterclass from ALH Billing Solutions

Learning objectives

By the end of this module, you will be able to:

  1. Identify the coverage, site, and authorization facts that must match before an account is financially cleared.
  2. Connect the right source record to each stage of care, from the consultation to follow-up and account reconciliation.
  3. Build a complete authorization request, with the exact payer product, clinical records organized by requirement, codes, and payer-defined quantities.
  4. Compare the original and revised approvals, and manage revisions and boosts before they become denials.

Key points from this radiation oncology prior authorization training

Lesson 1.1: The treatment and billing roadmap

  • A radiation course is a series of connected services: consultation, simulation, planning, delivery, treatment management, and follow-up.
  • A scheduled fraction does not establish that treatment was delivered, and an authorization does not establish that a charge is correct.
  • Staff do not choose the technique or infer a billable service from an appointment label. They connect the correct record to the account and escalate discrepancies.
  • Active coverage alone does not resolve treatment-site or provider participation. Verify the billing and rendering arrangements and the treatment location against the patient’s product.

Lesson 1.2: Complete authorization requests

  • Identify the exact payer product, utilization-management vendor, submission route, and policy version.
  • Organize the clinical records by requirement with an index, rather than sending a large chart.
  • Confirm how the payer counts units. Fractions and authorized units are not interchangeable by assumption.
  • Read the entire determination and compare codes, units, dates, site, provider, and conditions. Authorization is not a guarantee of payment.
  • Do not overwrite an approved quantity with the requested quantity; seek clarification or revision.

Lesson 1.3: Authorization revisions and boosts

  • A clinician’s revised order and the payer’s revised approval are separate records.
  • Log the change, compare the old and revised course, and ask whether the change belongs on the existing authorization or a new request.
  • Track requested, approved, used, and remaining quantities separately.
  • Preserve the original and revised approvals with their effective dates. The word “boost” does not by itself establish a separately payable new plan.

Guided practice cases include a schedule note without a prescription, a request for 25 fractions approved as 20 units, and a boost that falls outside the approved quantity and dates.

Watch and download

Runtime 16:43. Captions are available in the player.

Download the Module 1 slides (PDF)

This course is presented by ALH Billing Solutions.

Module navigation

About this training

  • Independent training. Completion does not confer a coding credential or approved continuing education credit.
  • Fictional examples. All names, quantities, deadlines, and amounts in the cases are fictional.
  • Scope. The examples focus on external beam workflows. Specialized modalities need their own detailed coding review.

Thank you for learning with ALH Billing Solutions.

Work with ALH Billing Solutions

ALH Billing Solutions specializes in radiation oncology and also serves medical oncology, behavioral health and other specialty practices. Contact ALH Billing Solutions.

Email info@alhbillingsolutions.com or call (360) 836-1413.

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